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What Governs Your Account on f71

These terms cover how your f71 account works, what data we hold, and what applies when you use our lobby in Bangladesh. Access to our platform depends on your local law and eligible regions — check that before you open an account.

Account TermsData HandlingBangladesh AccessbKash · Nagad · RocketPolicy Contact
f71 What Governs Your Account on f71
DATA AND SECURITY

How We Handle Your Account Data

Your account security and the accuracy of your data matter to us. We use SSL encryption on all account pages and payment flows. Your bKash, Nagad, or Rocket number is stored only in hashed form after wallet verification — we cannot see your full wallet credentials, only that the verification passed. You can request a copy of the data we hold on your account, or ask us to correct inaccurate details, by contacting support with your account ID. Account data is retained for as long as your account is active and for a period after closure as required by our operating obligations.

Encryption

All account and payment pages run over SSL. Your session token resets at each login and expires automatically after a period of inactivity to reduce unauthorised access risk.

Wallet Verification

When you link bKash, Nagad, or Rocket, we verify the number against your registered account. The number is stored in a hashed form — your full wallet credentials are never visible to our staff.

Data Requests

You can request access to your account data or ask for corrections at any time. Submit your request through live chat or email, with your account ID and what you need changed or provided.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

CONTACT AND HELP

Reach Us About Policy Matters

If you have a question about how your account data is handled, want to request a change to your registered details, or need clarification on what our terms mean for your account, our support team handles these directly. You can reach us through the channels below — include your registered mobile number so we can locate your account.

Live Chat Available through the f71 lobby. Start a chat from your account dashboard and a support agent will respond. Fastest path for urgent account queries.
Email Support Send your policy or data request to our support address listed in your account settings. Include your account ID and the specific issue you are writing about.
Account Help Centre Our help section covers account access, wallet verification steps, and how to submit a data or policy request without contacting support directly.

Common Questions About Our Terms

These are the questions we hear most often about how our legal terms, data practices, and account rules work in practice.

Access depends on the laws of your location and whether you meet our eligibility requirements. You confirm your eligibility when you register. If local law restricts access, you should not open an account.

We hold your registration details, wallet verification records, transaction history, and session logs. You can request a full summary of what we have on file by contacting support with your account ID.

Contact our support team via live chat or email. Include your account ID and the detail you need corrected. Wallet numbers tied to bKash, Nagad, or Rocket require re-verification after any change.

Your wallet number is stored in hashed form after verification. Our support staff cannot see the full number — only that verification passed. It is never shared with third parties outside of transaction processing.

We retain your account data for a period after closure as required by our operating obligations. After that period, personal data is deleted or anonymised in line with our retention policy.

We notify you through your registered contact details when we make material changes. Continuing to use your account after receiving that notice means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.