Reference

Terms That Cover Your f71 Account

These terms set out what you agree to when you open an account and use our lobby. Access depends on your local law and whether you are in an eligible region — read them before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawOne account per person
f71 Terms That Cover Your f71 Account
TERMS HELP CONTACT

Reach Us About These Terms

If a clause is unclear, your account is restricted, or a transaction does not match what these terms describe, get in touch through the channels below. We aim to respond to account and terms queries within one business day.

Live Chat Available from within the lobby once you are logged in. Raise a terms or account query directly with the support team.
Email Support Send a detailed message to our support address for written confirmation of how a specific clause applies to your account.
Account Help Centre Step-by-step account guides covering registration, wallet linking, and common terms questions are in the Help Centre tab.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account Data

Your account data is stored under standard encryption practices. We keep only what we need to verify identity and process payments. Here is how we handle the main areas your data touches.

Data Retention We hold your account records for as long as your account is active and for a defined period after closure, as required by our operating obligations.
Cookie Use Cookies on f71 track session state and keep you logged in across pages. You can manage cookie preferences in your browser settings at any time.
Account Security Login is protected by OTP sent to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact support.
Data Requests To ask what data we hold on you, or to request a correction, email support with your registered account details. We respond within a reasonable timeframe.

Common Questions About Our Terms

These are the questions we get most often about how the terms apply to real account situations.

These terms apply to anyone who opens an account with f71. Access is subject to your local law and eligible regions — you are responsible for confirming that using the platform is permitted where you are.

Yes. We may update the terms when services change. We notify you via your registered account before material changes take effect. Using the lobby after that notice means you accept the updated terms.

All deposits must come from a wallet registered in your own name. A bKash, Nagad, or Rocket number that does not match your account details may result in a withdrawal hold until identity is verified.

Contact support through live chat or email with your registered account details. We will confirm the closure process and explain which records we are required to retain after your account closes.

The English-language version of these terms governs in any dispute over meaning. Applicable law depends on eligible regions and your local jurisdiction — the terms do not override local law where you are.

Raise it in live chat from within the lobby, or send an email to support. Include your transaction reference and the clause you believe applies so we can respond accurately.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.