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How f71 Handles Your Personal Information

Your privacy matters to how we run this platform. When you open an account with f71, deposit via bKash or Nagad, or contact our support team, we collect only what we need to keep your account secure and your transactions running smoothly.

Account data protectedbKash, Nagad, Rocket coveredYour rights, clearly statedBangladesh-region scope
f71 How f71 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Keep Your Account Data Secure

Security at f71 starts at the account level. Your password is hashed before storage — we cannot read it, only verify it. Sessions are protected with SSL encryption, so data moving between your device and our servers is not readable in transit. We apply account-level controls that flag logins from unfamiliar devices or locations and may trigger an OTP verification step before granting access.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.
Data Retention We keep your account data for as long as your account is active. After account closure, records are retained only as long as required by applicable rules in eligible regions, then deleted.
Account Security OTP verification is triggered for logins from new devices. If you suspect unauthorised access, use the account lock option in settings immediately and follow up with support.
Data Correction and Deletion You can request a copy of your data or ask us to correct inaccurate records at any time. Deletion requests are handled subject to what your local law in Bangladesh allows.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to know what data we hold on your account, ask for a correction, or request deletion where your local law allows it, our support team can help. Reach out through any of the channels below and state clearly that your request is about personal data — that routes it to the right team faster. Response times depend on the complexity of the request and applicable regional requirements.

Live Chat Open the chat icon from your account dashboard. Available during active support hours — the fastest path for data access requests.
Email Support Send your request to our support address from the email on your account. Include your account username so we can locate your records promptly.
Account Settings Some data — like contact details and communication preferences — can be updated directly in your account settings without contacting support.

Common Questions About Your Data on f71

Here are the questions we hear most often about how your data is handled on this platform.

We collect your name, email or phone number, and login credentials at registration. Once you transact, bKash, Nagad, or Rocket payment records are added to your account history.

We share transaction data only with the payment processor completing your transfer — bKash, Nagad, or Rocket. We do not sell personal data or share it with advertisers.

Contact support via live chat or email from your registered address. State that you want a data access request and we will respond based on what your local law allows.

Yes, you can request deletion after closing your account. We retain records only as long as required by applicable regional rules, then remove them from our systems.

Payment data is encrypted in transit using SSL and stored with access controls. Only the payment processor receives the data needed to complete or verify your specific transaction.

After your account is closed, your data is retained only for the period required under applicable rules in eligible regions. Once that period ends, it is permanently deleted.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.